Privacy Policy

At Ticketify, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ticket generation service.

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• User preferences

Usage Data

We collect data about how you use Ticketify, including:

• Generated tickets (when saved to history)
• Preference settings
• Feature usage patterns

• To provide and maintain our service
• To improve our ticket generation algorithms
• To personalize your experience
• To communicate with you about service updates
• To prevent fraud and abuse

Under data protection laws, particularly the GDPR if you are in the EU, we need a legal basis to collect and use your personal information. Our legal bases include:

• Contract: Processing your data is necessary for our contract with you (to provide the Ticketify service)
• Legitimate Interests: We have legitimate business interests (like improving our service, security, and customer support) that aren't overridden by your rights
• Consent: In some cases, you've given us specific consent to use your data
• Legal Obligations: We may need to process your data to comply with legal requirements

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings. We use:

• Essential cookies (required for site functionality)
• Analytics cookies (to understand site usage)
• Functional cookies (to remember your preferences)

By using our site, you consent to these cookies, but you can opt out at any time by adjusting your browser settings.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer personal data outside the European Economic Area (EEA), we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or rely on adequacy decisions where applicable. You can request more information about these safeguards by contacting us.

We implement appropriate technical and organizational security measures to protect your data. Your tickets and personal information are encrypted both in transit and at rest.

We retain your data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can delete your account and associated data at any time.

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of non-essential data collection

Ticketify guarantees compliance with all its legal obligations under applicable privacy and data protection laws. We implement appropriate technical and organizational measures to protect your personal data as required by law.

However, while we take reasonable steps to secure your data, no method of transmission or storage is 100% secure. By using our service, you explicitly acknowledge and agree that Ticketify assumes no responsibility whatsoever for any issues, problems, or damages arising from data security incidents, regardless of their cause or nature.

To the maximum extent permitted by applicable law and without affecting your statutory rights, Ticketify disclaims all liability for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of our services
• Damages resulting from unauthorized access to your data despite our implementation of security measures
• Service interruptions or technical issues beyond our control
• Any errors, omissions, or inaccuracies in the content provided through our service

With respect to jurisdictions that restrict liability limitations, please note that the following provisions apply only to the extent permitted by applicable law and do not affect your non-waivable statutory rights. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

Nothing in this policy excludes or limits Ticketify's liability for:

• Death or personal injury caused by proven gross negligence
• Intentional fraud or fraudulent misrepresentation
• Breach of our core obligations under applicable data protection laws

The limitations above constitute an essential part of this agreement and form the basis on which you are able to use our service. You agree that without these limitations, the terms and conditions and pricing of the service would be substantially different.

If you have any questions about this Privacy Policy, please contact us at admin@ticketify.io

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.