Frequently Asked Questions

Ticketify is an AI-powered tool designed to help you convert plain text ideas, bug reports, or feature requests into structured project management tickets (like Jira issues) quickly and efficiently.

You provide a text description, select the desired ticket type (Bug, Task, Story, Epic), adjust optional parameters like formality and technical detail, and click "Generate Ticket". Our AI analyzes your input and generates a formatted ticket based on common project management templates.

We utilize state-of-the-art large language models (LLMs), specifically fine-tuned for understanding software development context and generating structured text suitable for project management systems.

No, your input text and generated tickets are not used to train our core AI models. Data is processed solely for the purpose of generating your ticket. If you are logged in and have history saving enabled, generated tickets are stored securely for your reference only.

Currently, Ticketify generates tickets as plain text, which you can easily copy and paste into any project management tool (Jira, Linear, Trello, Asana, etc.). We are actively working on direct API integrations for major platforms - stay tuned!

You can generate a limited number of tickets anonymously. Creating a free account provides a higher usage limit, allows you to save generated tickets to your history, and manage preferences.

Accuracy depends heavily on the quality and clarity of your input prompt. Providing specific details, steps to reproduce (for bugs), or user story formats helps the AI generate more accurate and relevant tickets. It's always recommended to review the generated ticket before using it.

Yes, the "Advanced Settings" allow you to control the formality, technical detail, text volume, and urgency of the generated ticket, enabling you to tailor the output to your specific needs.