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Workflow

From Bug Bash Notes to Structured Tickets in Seconds

Use Cases's profile picture - author of this article
Use Cases
April 24, 2025 5 min read 366 words

The Bug Bash Challenge

Bug bashes and exploratory testing sessions are great for finding issues, but they often result in a collection of raw, unstructured notes. Manually converting these notes into properly formatted bug reports in your tracking system is time-consuming and tedious.

Ticketify to the Rescue

This is a perfect use case for Ticketify. You can paste your raw notes directly into the input area and let the AI do the heavy lifting.

Example Workflow

  1. Collect Notes: During your bug bash, jot down notes as you find issues. Don't worry too much about formatting. Example Note: "login page - entered wrong password, error message is red but text is hard to read #accessibility - spinner keeps spinning forever after failed login - maybe timeout issue? chrome on mac"

  2. Paste into Ticketify: Copy your raw note (or a batch of related notes for a single issue) and paste it into the Ticketify input box.

  3. Select Ticket Type: Choose 'Bug'.

  4. Adjust Settings (Optional): You might want to slightly increase 'Technical Detail' if the notes contain specific error codes or technical observations.

  5. Generate Ticket: Click 'Generate Ticket'.

AI-Powered Transformation

Ticketify's AI will analyze the notes, identify the key components of a bug report, and structure the information:

  • Summary: It will create a concise summary, like "Login page accessibility issue and infinite spinner on failed login".
  • Description/Steps: It will attempt to extract steps or describe the observed behavior.
  • Environment: It will pull out context like "chrome on mac".
  • Potential Issues: It can even infer potential underlying causes mentioned, like "timeout issue".
  • Formatting: It applies standard bug report formatting.

Benefits

  • Massive Time Savings: Drastically reduces the time spent converting notes to tickets.
  • Improved Consistency: Ensures all bug reports follow a standard format.
  • Captures More Detail: AI can sometimes pick up on nuances in notes that might be missed during manual transcription.
  • Faster Bug Logging: Allows testers to log bugs much faster, enabling more testing coverage.

Integrate Ticketify into your testing workflow and turn chaotic bug bash notes into actionable, structured bug reports effortlessly.